Cancellation & Refund Policy

Last updated: 28 September 2026

I don't currently sell a subscription directly. This policy covers paid products when they launch.

This policy covers software and subscriptions bought from me, Saurabh Upadhyay, an individual sole proprietor in Mumbai, India.

Digital goods, no shipping

Everything I sell is digital software or an online subscription. Nothing is physically shipped. Access is delivered electronically — usually immediately after payment, and always within 24 hours. If you haven't received access within 24 hours, email me and I'll sort it out or refund you in full.

Cancelling a subscription

• You can cancel at any time, from your account settings where available, or by emailing me.
• Cancellation stops the next renewal. You keep access until the end of the billing period you've already paid for.
• There are no cancellation fees.

Refunds

• First purchase: ask within 14 days of your first payment and I'll refund it in full. No conditions, no questions needed.
• Renewals: if you haven't used the service since a renewal charge, ask any time before the next renewal and I'll refund that charge in full.
• Duplicate or incorrect charges are always refunded in full.
• Service failure: if the service doesn't work as described and I can't fix it, I'll refund the affected period.

Outside these cases, payments for the current billing period aren't refundable, but you can cancel at any time to stop future charges. Refunds are not given where access was ended for breaking the Terms of Service.

App store purchases

Purchases made through an app store, such as Google Play, are billed by that store, which is the seller for those transactions. That store's refund rules apply to them rather than this policy. Request those refunds through the store; I'll help where I can.

How to request a refund

Email hello@saurabhupadhyay.in from the address you bought with, including:

• the product or plan;
• the date of payment and the transaction or order ID, if you have it;
• a line on why (optional, but it helps me improve).

I'll reply within 2 business days to confirm.

How long a refund takes

Approved refunds are issued within 2 business days of approval, to the original payment method. Your bank or card issuer then usually takes 5–7 business days to show it in your account. I can't refund to a different account or method.

Contact

Questions about a charge: hello@saurabhupadhyay.in, or see the contact page.